Refund Policy

This policy applies to subscriptions to DealIQ, operated by Devin Scott Eugene Smith.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation required. This applies to your initial purchase and to each renewal charge.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one:

• Visit paddle.net and enter the email address used at checkout to find your order, or
• Email us at support@deal-iq.app with your order or invoice number and we will arrange it with Paddle on your behalf.

Approved refunds are returned to the original payment method. Your bank or card issuer typically posts the funds within 5–10 business days.

Cancellation

You can cancel at any time from Settings → Billing or through Paddle. Cancelling stops future renewals; your subscription stays active until the end of the period you have already paid for, after which your store moves to read-only access — your existing deals and data remain viewable and exportable.

Upgrades and downgrades

Plan changes made in-app are prorated by Paddle: upgrades are charged for the remainder of the current period, and downgrades apply a credit to future invoices.

Free trial

New stores get a 14-day free trial with no card required, so you can evaluate DealIQ before paying anything.

Questions

Contact support@deal-iq.app and we will help. See also Paddle's refund policy and buyer terms.